serato dj intro keeps saying hardware disconnected

If you find that the Analyzer is crashing or freezing, Serato DJ can’t analyze all the files, and it will be difficult to determine which files are corrupt and need removing. If you want these tracks you can either re-download, re-rip or re-encode these tracks then import the new versions (make sure to check these for corruptions too!) It is wise to delete these files from your hard drive. Note: Make sure you don't re-import these corrupt tracks back into your Serato software music library.

Delete all files marked with the 'corrupt' icon by using CTRL + SHIFT + DELETE (This will send those files directly to the trash/recycle bin).

Click on the first empty box of your library's column header to group files by type.

Click on the 'analyze files' button to analyze your whole library (This can take some time with a large library).

Disconnect your Serato supported hardware.

The most common cause of a crash is having a corrupt file in your music library. You will need to make sure you have all your files analyzed and remove any files marked as corrupt.

Check your computer meets the minimum specifications.

Remove any conflicting USB devices or drivers.

Have the most up to date operating system updates.Have no firewalls or Anti-virus software active that could be restricting Serato software from running.Have the most up to date drivers, firmware, and software version.

Remove any other audio devices or sound-card interfaces from your computer (this includes USB, Firewire, Thunderbolt or Ethernet).Close all other programs before running.Finding out what is causing a crash can be a bit of work, and mostly involves 'process-of-elimination' style troubleshooting. If the software is crashing on you, it could be caused by multiple things and it is not necessarily the Serato software that is responsible. Here are some tips to try and solve crashing problems when using Serato Software The first step is to ensure you're running the most recent version of your Serato Software.

Serato dj intro keeps saying hardware disconnected